ScarabWins Responsible Gaming

Our Commitment to Safer Play

We at ScarabWins operate under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, and we take our regulatory obligations seriously. Part of that responsibility means promoting safer gambling practices across our entire platform. Our Scarab Wins team continuously works to ensure that players have access to clear information, honest communication, and practical tools that support healthy play.

We never want gaming to feel like an obligation. Instead, we want you to see your time with us as a form of entertainment - something you choose freely and enjoy within limits that work for you. Our platform is designed with this philosophy in mind, from our ScarabWins bonus structures to our account verification process.

Tools We Offer to Help You Stay in Control

Our ScarabWins platform gives you several practical ways to manage your gambling activity. We encourage every player to explore these options and use whichever combination suits their personal needs:

• Deposit limits - you can set daily, weekly, or monthly deposit caps to keep your spending predictable.
• Time-outs - if you need a short break, you can pause your account for a set period without closing it permanently.
• Self-exclusion - for longer breaks, we offer the option to exclude yourself from our platform for an extended duration.
• Reality checks - reminders that help you keep track of how much time you've spent playing.
• Account closure - you can request permanent closure of your account at any time, and we will process it promptly.

At Scarab Wins, we make these tools easy to find and simple to use. If you're unsure which option is right for you, our customer support team is always ready to walk you through the process.

Verifying Your Identity Protects You

We at Scarab Wins require full verification before any bet or withdrawal can take place. This isn't just a formality - it's part of how we protect our players. During registration, we ask for your e-mail, a chosen account currency, and a password, followed by your full name, date of birth, residential address, and phone number. This process helps us confirm that only adults of legal age are playing on our platform and that each account genuinely belongs to the person using it.

Our ScarabWins verification standards also help prevent underage gambling, which remains one of our top priorities. We take this responsibility seriously and will never allow access to anyone who cannot confirm they meet the legal age requirement in their jurisdiction. Getting started is easy with the quick ScarabWins login process.

Recognising the Signs of Problem Gambling

We encourage every player at ScarabWins to pause occasionally and reflect honestly on their gambling habits. Some signs that gambling may be becoming a problem include:

• Spending more money or time than originally planned
• Chasing losses with bigger bets
• Neglecting work, relationships, or responsibilities because of gambling
• Borrowing money or using funds meant for essential expenses
• Feeling anxious, irritable, or preoccupied with gambling
• Hiding gambling activity from family or friends

If any of these resonate with you, we strongly encourage you to use the tools available on our Scarab Wins platform, or to reach out to one of the professional support organisations listed below. Recognising these signs early can make a real difference.

External Support Organisations

While we at ScarabWins provide in-house tools to help manage your play, we also recommend reaching out to independent organisations that specialise in gambling support. These include:

• GamCare - free support, information and advice for anyone affected by problem gambling
• BeGambleAware - independent charity offering advice and treatment referral
• Gamblers Anonymous - peer support groups for individuals affected by compulsive gambling
• Gambling Therapy - online support service available in multiple languages

These organisations are independent from our casino and can provide confidential, professional guidance tailored to your situation. Our ScarabWins support team can also point you toward additional regional resources if needed.

Protecting Minors

Our platform is intended exclusively for adults who meet the legal gambling age in their country of residence. We at Scarab Wins take child protection extremely seriously and recommend that parents or guardians use parental control software if they share devices with minors. Such software can block access to gambling websites entirely, adding an extra layer of protection at the household level.

If we ever have reason to believe that an account has been accessed by a minor, we will immediately suspend that account and take appropriate action in line with our licence conditions.

Playing Within Your Means

We want every session on ScarabWins to be enjoyable, not stressful. Here are a few principles we encourage all our players to keep in mind:

1. Only gamble with money you can afford to lose
2. Set a budget before you start playing and stick to it
3. Never gamble to recover previous losses
4. Take regular breaks during longer sessions
5. Avoid gambling when stressed, upset, or under the influence of alcohol
6. Balance gaming with other hobbies and social activities

Honest and Secure Account Practices

We at ScarabWins also ask our players to play fairly and transparently. Using a VPN, proxy, or any tool that masks your real location is against our policy and may result in transactions being frozen, reversed, or an account being suspended or terminated. This policy exists not only to comply with our licensing requirements, but also to ensure that our responsible gaming tools - such as location-based restrictions - function correctly and protect players as intended.

How to Reach Our Support Team

• Live Chat: available directly through our website
• Email: [email protected]
• Telephone: 441241340789

Our Scarab Wins support representatives are here to answer questions about deposit limits, time-outs, self-exclusion, or any other responsible gaming feature. All correspondence is handled in English, and our team is committed to responding with care and discretion whenever these sensitive topics come up.